Data Controller: Quick Milk Qatar (Distributed by Atyaf al Ghaba, Doha, Qatar)
1. Introduction & Governance
Quick Milk Qatar ("we," "us," or "our") is committed to safeguarding the privacy and confidential personal data of our customers in the State of Qatar. This Privacy Policy sets out how we collect, process, store, and protect your personal information when you visit our website (quickmilk.qa) or place orders for Quick Milk Magic Sipper straws.
This policy strictly complies with the statutory provisions of the State of Qatar Law No. 13 of 2016 concerning Personal Data Privacy Protection (PDPPL) and instructions issued by the Qatar National Cyber Security Agency (NCSA) / Compliance and Data Protection (CDP) department.
2. Personal Data We Collect
We collect only the minimum necessary personal data required to fulfill your e-commerce orders and provide customer support in Qatar:
- Identity & Contact Details: Full name, phone number, and email address.
- Delivery & Geographical Data: Zone, Area, Street, Building number, and specific delivery instructions within the State of Qatar.
- Order History: Product items ordered, quantities, subtotal amounts, and delivery timestamps.
- Payment Information: Selected payment preferences (Cash on Delivery / Card Payment). Note: We do not store credit or debit card CVV/PIN numbers on our servers.
3. Lawful Basis & Purpose of Processing
In accordance with Article 4 of Qatar Law No. 13 of 2016, we process your personal data based on your explicit consent and for the following legitimate business purposes:
- Processing, dispatching, and delivering your orders to your specified location in Qatar.
- Communicating order status updates and delivery confirmations via SMS or email.
- Handling customer service inquiries, product complaints, or returns.
- Complying with accounting, tax, and legal requirements mandated by Qatari authorities.
4. Your Rights Under Qatar PDPPL (Articles 4 – 8)
Under Qatari Law, you hold the following statutory rights regarding your personal data:
You have the right to request access to and a copy of your personal data stored by us.
You have the right to request correction or updating of inaccurate or incomplete personal data.
You have the right to request deletion of your personal data when no longer needed for order processing.
You may withdraw your consent for promotional communications at any time without penalty.
5. Data Security & Integrity
We implement administrative, technical, and physical security measures to safeguard personal data against unauthorized access, alteration, loss, or disclosure. All web traffic is encrypted using SSL/TLS protocols, and customer databases are secured behind enterprise firewalls in compliance with Qatari cybersecurity guidelines.
6. Data Sharing & Third Parties
We do NOT sell, rent, or lease your personal data to third parties for marketing purposes. Your information is shared strictly with authorized logistics and delivery partners in Qatar solely to complete order fulfillment.
7. Data Protection Contact
If you wish to exercise any of your legal rights or have questions concerning our privacy practices under Qatar Law No. 13 of 2016, please contact our Data Protection Officer:
Quick Milk Qatar Data Protection Office
Authorized Importers: Atyaf al Ghaba
CR: 237369
Doha, State of Qatar
Email: info@atyafalghaba.com / info@ayyalalghaba.com